Chatwoot Engineering Benchmarks

Chatwoot · GitHub · Updated September 11, 2026

Chatwoot delivery benchmarks are based on 100 merged pull requests in the last 30 days (850 all-time), with 15.1 hours median cycle time, 0.2 hours median review time, and 11 active contributors. AI-related signals appear on 1.0% of recent work. PR volume is down -50% compared to the prior period.

Median Cycle Time
15.1h
PR open to merge
Median Review Time
0.2h
first review to approval
AI-Related Signals
1.0%
directional signal across recent PRs
Best Signal Fast Delivery
15.1h
Median cycle time of 15.1h
Watch Out Declining Cadence
-50%
PR volume down 50% vs prior period

Repo vs Chatwoot Average

-3.2pp
AI Signals
-3.3h
Cycle Time
-0.1h
Review Time

Delivery Trend and AI Signals

PR Backlog (Humans)

Excludes AI agents and automation accounts.

PR Backlog (AI Agents)

AI coding agents only.

Cycle Time by AI-Related Signals

73.4h
with signals
73.2h
baseline
0.3%
difference

PR Breakdown

48 with signals / 134 total PRs

Top AI Tools

chatgpt 27
copilot 6
claude 2

PR Type Breakdown

unknown 56
bugfix 26
feature 15
chore 2
refactor 1

Methodology

Metrics are computed from merged pull request data synced daily from GitHub. AI-related metrics are directional signals inferred from pull request activity patterns and heuristics. Summary metrics use a 30-day rolling window; trends use a 90-day window. Last updated 2 hours, 3 minutes ago.

Updated daily from public GitHub pull requests.

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