Chatwoot Engineering Benchmarks

Chatwoot · GitHub · Updated June 3, 2026

Chatwoot delivery benchmarks are based on 82 merged pull requests in the last 30 days (397 all-time), with 22.2 hours median cycle time, 0.3 hours median review time, and 14 active contributors. AI-related signals appear on 1.2% of recent work. PR volume is up 71% compared to the prior period.

Median Cycle Time
22.2h
PR open to merge
Median Review Time
0.3h
first review to approval
AI-Related Signals
1.2%
directional signal across recent PRs
Best Signal Fast Delivery
22.2h
Median cycle time of 22.2h

Repo vs Chatwoot Average

-5.2pp
AI Signals
+5.2h
Cycle Time
+0.1h
Review Time

Delivery Trend and AI Signals

PR Backlog (Humans)

Excludes AI agents and automation accounts.

PR Backlog (AI Agents)

AI coding agents only.

Cycle Time by AI-Related Signals

107.9h
with signals
51.0h
baseline
111.6%
difference

PR Breakdown

60 with signals / 99 total PRs

Top AI Tools

chatgpt 45
copilot 6
claude 3

PR Type Breakdown

bugfix 37
feature 30
chore 3
refactor 3
unknown 3
docs 2

Methodology

Metrics are computed from merged pull request data synced daily from GitHub. AI-related metrics are directional signals inferred from pull request activity patterns and heuristics. Summary metrics use a 30-day rolling window; trends use a 90-day window. Last updated 16 hours, 28 minutes ago.

Updated daily from public GitHub pull requests.

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