Chatwoot Engineering Benchmarks

Chatwoot · GitHub · Updated July 28, 2026

Chatwoot delivery benchmarks are based on 128 merged pull requests in the last 30 days (617 all-time), with 16.5 hours median cycle time, 0.2 hours median review time, and 13 active contributors. AI-related signals appear on 2.3% of recent work. PR volume is up 39% compared to the prior period.

Median Cycle Time
16.5h
PR open to merge
Median Review Time
0.2h
first review to approval
AI-Related Signals
2.3%
directional signal across recent PRs
Best Signal Fast Delivery
16.5h
Median cycle time of 16.5h

Repo vs Chatwoot Average

-2.8pp
AI Signals
-0.9h
Cycle Time
0.0h
Review Time

Delivery Trend and AI Signals

PR Backlog (Humans)

Excludes AI agents and automation accounts.

PR Backlog (AI Agents)

AI coding agents only.

Cycle Time by AI-Related Signals

90.7h
with signals
51.2h
baseline
76.9%
difference

PR Breakdown

54 with signals / 134 total PRs

Top AI Tools

chatgpt 47
claude 2
copilot 1

PR Type Breakdown

unknown 57
bugfix 36
feature 27
chore 7
refactor 1

Methodology

Metrics are computed from merged pull request data synced daily from GitHub. AI-related metrics are directional signals inferred from pull request activity patterns and heuristics. Summary metrics use a 30-day rolling window; trends use a 90-day window. Last updated 29 minutes ago.

Updated daily from public GitHub pull requests.

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