Chatwoot Engineering Benchmarks

Chatwoot · GitHub · Updated October 26, 2026

Chatwoot delivery benchmarks are based on 91 merged pull requests in the last 30 days (1,036 all-time), with 18.3 hours median cycle time, 0.3 hours median review time, and 15 active contributors. AI-related signals appear on 4.4% of recent work. PR volume is down -37% compared to the prior period.

Median Cycle Time
18.3h
PR open to merge
Median Review Time
0.3h
first review to approval
AI-Related Signals
4.4%
directional signal across recent PRs
Best Signal Fast Delivery
18.3h
Median cycle time of 18.3h
Watch Out Declining Cadence
-37%
PR volume down 37% vs prior period

Repo vs Chatwoot Average

+0.4pp
AI Signals
-1.2h
Cycle Time
+0.0h
Review Time

Delivery Trend and AI Signals

PR Backlog (Humans)

Excludes AI agents and automation accounts.

PR Backlog (AI Agents)

AI coding agents only.

Cycle Time by AI-Related Signals

95.2h
with signals
68.3h
baseline
39.4%
difference

PR Breakdown

23 with signals / 107 total PRs

Top AI Tools

chatgpt 11
claude_code 1

PR Type Breakdown

unknown 76
feature 9
bugfix 6

Methodology

Metrics are computed from merged pull request data synced daily from GitHub. AI-related metrics are directional signals inferred from pull request activity patterns and heuristics. Summary metrics use a 30-day rolling window; trends use a 90-day window. Last updated 3 hours, 42 minutes ago.

Updated daily from public GitHub pull requests.

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