Customer Support
The customer support industry averages 4.2% AI adoption across 1 tracked project.
Organizations
1
Total PRs
850
Avg AI Adoption
4.2%
Avg Cycle Time
18.3h
Organization Comparison
| Organization | Total PRs | AI Adoption | Cycle Time | Contributors |
|---|---|---|---|---|
| Chatwoot | 850 | 4.2% | 18.3h | 25 |
How We Measure
- Data Source
- Merged pull requests from public GitHub repositories, refreshed daily.
- AI Detection
- Pattern detection plus LLM classification from metadata. Source code content is never accessed.
- Cycle Time
- PR creation to merge. Extreme outliers are excluded.
- Data Threshold
- Organizations must meet a minimum PR threshold to appear in public analytics.