Customer Support
The customer support industry averages 6.4% AI adoption across 1 tracked project.
Organizations
1
Total PRs
397
Avg AI Adoption
6.4%
Avg Cycle Time
16.9h
Organization Comparison
| Organization | Total PRs | AI Adoption | Cycle Time | Contributors |
|---|---|---|---|---|
| Chatwoot | 397 | 6.4% | 16.9h | 23 |
How We Measure
- Data Source
- Merged pull requests from public GitHub repositories, refreshed daily.
- AI Detection
- Pattern detection plus LLM classification from metadata. Source code content is never accessed.
- Cycle Time
- PR creation to merge. Extreme outliers are excluded.
- Data Threshold
- Organizations must meet a minimum PR threshold to appear in public analytics.