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Title Author Size AI Cycle Time Review Merged
fix: update Node.js to 24.22.1 security release sojan-official S No 3.8h 3.8h Oct 24, 2026

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fix(deps): bump crass to 1.0.8 sojan-official XS No 0.5h 0.4h Oct 24, 2026

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fix: hide feature announcements for accounts in their first 3 days iamsivin S No 1.6h 0.8h Oct 23, 2026

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fix(voice): verify twilio webhook signatures muhsin-k M No 215.4h 2.7h Oct 23, 2026

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docs: check OpenAI deprecations before choosing a model aakashb95 XS No 0.3h 0.3h Oct 23, 2026

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fix(voice): generate announcements through chat audio muhsin-k M No 19.6h 0.1h Oct 23, 2026

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feat(copilot): propose changes behind an approval card aakashb95 XL AI 308.8h 90.2h Oct 22, 2026

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feat(captain): move GPT-4 series and legacy transcription to GPT-6 Luna and gpt-transcribe aakashb95 L AI 172.8h 1.4h Oct 22, 2026

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feat(voice): apply business hours to incoming calls muhsin-k XL No 45.1h 0.3h Oct 22, 2026

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chore: Stop setting session cookie on public pages (Fixes #2683) xamimran S No 8.4h 8.4h Oct 22, 2026

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chore: include auto translate in cloud plan features iamsivin XS No 5.6h 0.4h Oct 21, 2026

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feat: support an IdP metadata URL for SAML scmmishra XL No 198.0h 0.0h Oct 21, 2026

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docs: use portal slug in help center API paths iamsivin M No 48.6h 41.6h Oct 21, 2026

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fix(whatsapp): recover stalled campaigns without repeating sends muhsin-k L No 123.6h 122.8h Oct 21, 2026

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fix(voice): accept incoming twilio calls with withheld caller IDs muhsin-k M No 21.5h 0.1h Oct 21, 2026

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fix: clarify self-hosted assignment policy enablement sojan-official S No 287.1h 0.1h Oct 21, 2026

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feat(integrations): include stripe in cloud plan features muhsin-k XS No 6.8h 0.3h Oct 20, 2026

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chore: Update translations chatwoot-bot XL No 339.6h 0.1h Oct 20, 2026

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fix: harden account-scoped user responses sony-mathew L No 1.9h 0.3h Oct 20, 2026

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fix: fall back to SQL search on OpenSearch errors vishnu-narayanan M No 287.1h 199.4h Oct 20, 2026

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chore(deps): remove unused spring gem vivekmiyani S No 40.4h 40.3h Oct 20, 2026

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fix: send auto-translated templates in email inboxes iamsivin S No 2.2h 0.8h Oct 20, 2026

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fix: auto translate label and shimmer polish iamsivin M No 2.9h 2.9h Oct 19, 2026

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fix: hide the authors line on category pages when every author is deleted iamsivin S No 42.6h 42.0h Oct 19, 2026

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fix(whatsapp): keep the selected template across conversations vishnu-narayanan S No 239.5h 0.2h Oct 19, 2026

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feat: configurable auto-resolve minimum and schedule vishnu-narayanan M No 281.5h 28.4h Oct 19, 2026

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chore: add index on articles category_id vishnu-narayanan S No 0.9h 0.5h Oct 19, 2026

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perf: skip loading contact inboxes when dispatching contact merged event vishnu-narayanan XS No 1.5h 0.3h Oct 19, 2026

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feat: configurable message search window vishnu-narayanan M No 271.9h 0.0h Oct 19, 2026

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fix(voice): stop chat auto-replies on calls and default call conversations to private note pranavrajs S No 17.5h 0.0h Oct 19, 2026

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fix(whatsapp): clarify unavailable messages and link to meta guidance muhsin-k S No 97.3h 97.2h Oct 19, 2026

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fix: keep current locale on help center logo link iamsivin S No 15.7h 15.7h Oct 18, 2026

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feat: choose Captain or Google Translate for translation pranavrajs XL No 18.8h 0.1h Oct 18, 2026

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fix: strip table syntax from help center article previews iamsivin S No 0.5h 0.3h Oct 18, 2026

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feat: show auto translations in the dashboard and widget [3] iamsivin XL No 46.0h 0.0h Oct 17, 2026

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feat: auto translate contact messages and agent replies with Captain [2] iamsivin XL No 26.2h 0.1h Oct 17, 2026

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feat: auto translate conversations with Captain [3] iamsivin XS No 4.8h 1.0h Oct 16, 2026

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feat: add auto translate feature flag and account setting [1] iamsivin L No 14.8h 0.0h Oct 16, 2026

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fix: show attributes empty state with a create link in the sidebar gihovani S No 89.8h 89.8h Oct 16, 2026

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feat: verify customer email before Captain uses sensitive tools [PR-3] scmmishra XL No 94.4h 0.3h Oct 16, 2026

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fix(conversations): render a conversation with a deleted assignee as unassigned gabrieljablonski S No 267.1h 267.0h Oct 16, 2026

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fix(campaigns): show campaigns sent before the first reply muhsin-k S No 0.7h 0.6h Oct 15, 2026

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fix(voice): collect account auth tokens before security rollout muhsin-k M No 28.3h 0.6h Oct 15, 2026

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chore: add testing tools to the widget test page scmmishra M No 166.6h 0.0h Oct 15, 2026

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fix(stripe): disconnect accounts when the app is uninstalled muhsin-k M No 17.8h 0.6h Oct 15, 2026

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feat: notify administrators when Captain credits run low aakashb95 L No 72.3h 0.1h Oct 15, 2026

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fix(super-admin): show why a call does not ring an agent's phone in user diagnostics devi-r M No 0.8h 0.2h Oct 15, 2026

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feat(voice): ring agents' phones by default on Voice Channel accounts devi-r M No 15.3h 14.8h Oct 15, 2026

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fix(voice): restrict authenticated twilio recording downloads muhsin-k S No 15.9h 15.9h Oct 15, 2026

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fix: normalize .oga filenames for audio transcription aakashb95 S AI 159.6h 159.6h Oct 14, 2026

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